Dreamtilt is aware of a faulty radio affecting customer connections causing intermittent drop outs for some customers connected to Grainco. We have ordered a replacement radio to be shipped overnight and we are hopeful to replace the radio by tomorrow (30th November 2021) provided overnight delivery is successful. We will update our progress in our customers portal...
Dreamtilt would like to apologise for the issues today, however we do believe we have a fix in place in regards to the intermittent drop out issues for customers on NRG stack wireless. To try and simplify what happened, essentially there is a fiber connection from our backhaul radio (that was recently upgraded to a...
Dreamtilt would like to advise that between 4th October and 6th October, upgrades will be occurring to the radios on the NRG Stacks. Customers on these stacks will have intermittent outages as the backhaul radio is significantly upgraded and other components on the stack are also upgraded to support 5G wireless services in the future. Outages will...
Well, it has been an eventful two days. After losing power to our main site (mains power failure and back up generator failure) we managed to get all services restored again on Saturday morning. All customers were affected during the outage - and we had a number of you that helped us out online making sure...
Dreamtilt has successfully upgraded the radios on Boyne Tannum tower and resolved a radio Backhaul issue to improve services and increase capacity to users in Boyne and Tannum. As the photos show, it was a great view from the tower and highlights the wonderful area that we service for our customers as a local Internet Service...
Dreamtilt is advising customers that on September 10th there will be an outage of Internet and VoIP services to customers supplied by the NRG Stack tower. This outage will occur from 6.30am and planned to go until 4pm - although we are hopeful services will be restored after lunch. The outage is to allow electrical...
Well ... what a day. With a big change planned there was no doubt going to be a few teething issues. Unfortunately these dragged out a bit longer than planned through the day. Fortunately the end result is that we have had a large fiber capacity upgrade today with more bandwidth and connections. Also the upgrade...
On the weekend, a severe storm ripped through the Gladstone region, bringing with it severe lightning in a very short period of time. Whilst most of our network stayed online, unfortunately a direct lightning strike to the Biondello tower resulted in damage to our radio access points. Normally one access point would be bad luck. We suffered...
Dreamtilt has completed a network upgrade that will allow for further redundancy and network expansion. Recently a new radio backhaul was installed and connected between One Tree Hill in Gladstone and the tower on Lady Larcom. This new radio now completes a ring from Mt Maurice to Biondello to One Tree Hill to Lady Larcom and then...
Dreamtilt has completed a planned backhaul radio and network upgrade on stack at NRG. This work had been delayed due to issues with the required stack climb. Whilst the process took longer than was hoped, it was completed safely with a performance improvement in capacity and lower latency in the connection. Customers will see the improvement in...
