Outage for customers on NRG Stack for October 4th to October 6th 2021
Dreamtilt would like to advise that between 4th October and 6th October, upgrades will be occurring to the radios on the NRG Stacks.
Customers on these stacks will have intermittent outages as the backhaul radio is significantly upgraded and other components on the stack are also upgraded to support 5G wireless services in the future.
Outages will hopefully be kept to a minimum, but please aware that there will be times where the internet (or voip services) may not be available as we cu over equipment.
We apologise for the interruption to services, however this will be required as part of our commitment to upgrade services to our customers.
We would also note, that phone support may be limited during this time as we will be focusing on the upgrade of services and reducing the impact to our customers.
Updates of the service upgrade will occur via our facebook page at facebook.com/Dreamtilt and our twitter account twitter.com/Dreamtilt.