Faulty Radio randomly rebooting on Grainco causing some customer outages
Dreamtilt is aware of a faulty radio affecting customer connections causing intermittent drop outs for some customers connected to Grainco.
We have ordered a replacement radio to be shipped overnight and we are hopeful to replace the radio by tomorrow (30th November 2021) provided overnight delivery is successful.
We will update our progress in our customers portal at https://billing.dreamtilt.com.au, as well as on facebook.com/Dreamtilt and twitter.com/dreamtilt and our Blog at www.dreamtilt.com.au
We apologise for the issues and we are working to resolve them as quickly as possible.