On Tuesday 26th August around 12pm, a core network switch started to fail intermittently. This resulted in outages and loss of internet connections for customers on our network. Dreamtilt identified the issues and implemented a fix by around 2pm that resolved most of the issues, however the switch needed to be changed urgently on Wednesday. This...
On Monday 10th March, around lunchtime, Gladstone had a significant weather event that resulted in numerous lightning strikes and damage with very heavy rain periods. It was at this time that a lightning strike occurred to the tower at Mt Biondello. The strike caused significant damage to equipment on the tower and resulted in power to...
Dreamtilt will be conducting maintenance and improvement upgrades on the radios on One Tree Hill. Interruptions may occur for customers on these services between 9am to 3pm on Thursday and Friday (9th and 10th) of May. Internet may be affected as change overs occur and are expected to be between 30 - 45 minutes at times. We apologise...
As our customers are aware, Dreamtilt suffered a major outage from just after 2pm on Wednesday. This outage affected all customers and services. We responded within 20mins of being aware of the issue and determined that the problem was a rebooting main core router that connects to the fiber that provides internet access to our network. Unfortunately...
