Australian Internet Security Initiative
Dreamtilt in co-ordination with the Australian Communications and Media Authority (ACMA)
is making the internet more secure through the Australian Internet Security Initiative (AISI)
The ACMA developed the Australian Internet Security Initiative (AISI) to help address the emerging problem of compromised computers (sometimes referred to as 'zombies', 'bots', or 'drones'). Computers can become compromised through the surreptitious installation of malicious software (malware) that enables the computer to be controlled remotely for illegal and harmful activities without the computer user's knowledge.
Compromised computers are often aggregated into large groups known as 'botnets'. Among other things, botnets are used for the mass distribution of spam and spyware, the hosting of 'phishing' sites and distributed denial of service (DDoS) attacked on websites.
What if I receive an notification from Dreamtilt?
As part of our commitment to the Australian Internet Security Initiative, Dreamtilt aims to inform all customers which may have a zombie computer.
If you receive an email from Dreamtilt in regards to an infected 'zombie' computer, follow the instructions in the email. If the problem continues please review our Support section or call us on 1300 306 126.
If the problem cannot be rectified by support from Dreamtilt you may need to visit a computer technician. We have a number of resellers that can offer such a service and can be viewed here
Under our Terms and Conditions
, if a computer is found to be affected or vulnerable you will be given 7 days to cleanse your computer. If the problem has not been rectified during this time, we may put your connection on hold until the problem is rectified.